Banner and related information systems
NOTICE: As of November 29th, 2023, all Banner users who have not changed their Banner password in the last 3 years will be required to change it.
Note: Your Banner UserID and password are separate from your ±«ÓãÖ±²¥ username and password. This password change will not affect the latter. Consult the IT Knowledge Base article on for more information.
To change your Banner password and make sure it is synchronized with the Data Warehouse and the imaging system, Head to Minerva (Personal > Password for Banner/Imaging/Data Warehouse) to change your password as soon as possible.
You will not be impacted by this change if you changed your password at any point within the last 3 years OR if your account was newly created within the same timeframe.
Service accounts are not affected. The passwords for these accounts will not expire after 3 years.
For more information and specific instructions for the Data Warehouse (Crystal Reports) and Toad users, please read the .
Banner is an Oracleâ„¢ enterprise database used by ±«ÓãÖ±²¥ to store all student and financial data. While the database itself is called Banner, there are several user interfaces and systems that access this data:
- Banner INB (Internet Native Banner) - is a web-based interface used by administrative staff to perform the tasks for which they are responsible. It is not used by students or instructors.
- Minerva - a web interface used by students, faculty, and administrative staff, for both self-service and administrative tasks.
- Data Warehouse (DWH) - a snapshot of data from Banner that is refreshed nightly.
- ApplicationXtender -Ìýis a desktop and a web application that is used for viewing, scanning and indexing documents and it integrates with Banner.
Ìý To access Banner remotely (off-campus), you must first set up a VPN connection. When using VPN, be mindful to disconnect when done, as the availability of connections is limited.
|For ...||See ...|
|Login and authorization||Login procedures
|Permanent or temporary removal of access/
permissions for Transfer or Termination (TNT)
|SIS Access Removal or Reinstatement|
|Training on Banner||IT Training or call
|How-tos, field descriptions and
videos for using Banner forms
|Banner Documentation Index
Accessible from the Book icon in the Banner toolbar.
|Knowledge base articles||Banner INBÌý(service description)
|Solutions to Banner INB installation
and usability issues
|Help with Banner access or
|IT Service Desk or call 514-398-3398|
|Information on scheduled and
|Service status page on the IT Support site|
|Help with Finance system questions||fishelp.acct [at] mcgill.ca (Finance Help Desk) or call 514-398-FINE (3463)
Finance - How to use Banner
Finance - How to use Minerva
|Help with faculty/departmental policy on Banner or the correct data to enter|
|In the Banner toolbar: Clicking on the book icon at the top right of the toolbar also displays the Banner Documentation Index.
The question mark icon displays the online help facility provided by Sungard SCT, and is not controlled by ±«ÓãÖ±²¥
Minerva and Data Warehouse
|For ...||See ...|
|Training on Minerva||IT Training or call 514-398-4610|
|Information on Minerva||Minerva for faculty and staff
Minerva for students
|Information on Data Warehouse (DWH) and reporting tools||Data Warehouse service description
Accessing Financial Information for Reporting Purposes - Web and Crystal Report Templates
SIS authorization formÌý(includes access for Data Warehouse)